How to Talk to Insurance Claims Adjusters

How often should I contact the insurance adjuster to follow up with my car accident case?

First, and most importantly, you should not discuss any specific facts of your case with an insurance adjuster. Insurance adjusters are trained and hired to save their companies money by paying as little as possible on your case; thus they are not working in your best interest. It is best that you hire a lawyer to communicate with the insurance companies especially in regards to your injuries. However, you may have minimal contact regarding the property damage of your vehicle from the accident. In doing so be careful not to say anything about your injuries and especially not to meet the adjuster physically at any time. Some adjusters will attempt to trick you by asking you to take something out of the trunk or glove box while they photograph you trying to make it seem as though you are not injured. While a photograph will show you leaning into the car, it will not show that you are in pain at the time thus the insurance company will now have evidence against you that can be used later on in the case or claim.

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